Privacy Policy

Effective Date: July 9, 2026

See You Eyecare (“See You Eyecare,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what personal information we collect through our website, forms, phone calls, text messages, appointment requests, and other communications; how we use that information; and how we protect your information.

This Privacy Policy applies to information collected through our website and general business communications. It does not replace See You Eyecare’s HIPAA Notice of Privacy Practices, which explains how protected health information may be used and disclosed in connection with patient care, payment, and healthcare operations.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Phone number
Email address
Mailing address
Appointment request details
Preferred appointment date or time
Insurance or vision plan information, if submitted
Information included in contact forms, intake forms, messages, emails, calls, or text messages
Questions or comments related to eye care services
Any other information you choose to provide

We may also collect limited website usage information automatically, such as:

IP address
Browser type
Device type
Pages visited
Referring website
Date and time of visit
General website interaction data
Cookies or similar tracking technologies

If you opt in to receive text messages from See You Eyecare, we may collect:

Your mobile phone number
Your text message opt-in status
The date, time, and method of your opt-in
Records of your text message consent
Your messaging preferences
Records of opt-out requests

How We Use Your Information

We may use the information we collect to:

Respond to your questions or requests
Schedule, confirm, or follow up about appointments
Communicate with you about eye care services
Send appointment reminders and practice-related messages
Verify or discuss insurance or vision plan information
Provide patient support
Improve our website and services
Maintain website security and functionality
Keep internal business records
Comply with legal, regulatory, and professional obligations
Send marketing or promotional communications when permitted by law and with appropriate consent

Text Messaging and Mobile Opt-In Privacy

If you provide your mobile phone number and opt in to receive text messages from See You Eyecare, we may send messages related to appointment scheduling, appointment reminders, confirmations, follow-ups, patient support, and other practice-related communications.

No mobile opt-in message consent will be shared with third parties or affiliates for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, scheduling, communication platforms, or technical support, is permitted only as needed to provide those services.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services required to deliver and support SMS communications.

All other use-case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.

You may opt out of SMS messages at any time by replying STOP. For help, you may reply HELP or contact See You Eyecare directly.

How Information May Be Disclosed

We do not sell personal information.

We may disclose limited personal information only when reasonably necessary for:

Website hosting and maintenance
Appointment scheduling support
Email, phone, or SMS communication services
Customer service or patient support
Analytics and website performance tools
Payment, insurance, or administrative support, when applicable
Legal, regulatory, compliance, or safety purposes
Protecting the rights, safety, and security of See You Eyecare, our patients, our website, or others

Any such service providers are only permitted to use information as needed to provide services to See You Eyecare.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are excluded from the categories above and will not be shared with third parties, except for aggregators and providers of the text messaging services.

Cookies and Website Tracking

Our website may use cookies or similar technologies to improve functionality, understand website usage, and enhance the visitor experience. You may be able to adjust your browser settings to refuse or remove cookies. Some website features may not function properly if cookies are disabled.

Healthcare and Protected Health Information

Because See You Eyecare is an eye care practice, certain information you provide as a patient may be considered protected health information. Protected health information is handled according to applicable healthcare privacy laws and See You Eyecare’s HIPAA Notice of Privacy Practices.

Please do not submit urgent medical concerns through website forms, email, or text message. If you have an urgent medical concern, call the office directly or seek emergency care.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information. However, no website, email, text messaging system, or electronic storage method is completely secure. We cannot guarantee absolute security of information transmitted electronically.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

You may contact us to request that we update, correct, or delete certain personal information, subject to legal, healthcare, recordkeeping, and operational requirements.

You may unsubscribe from marketing emails by following the instructions in the email.

You may opt out of text messages at any time by replying STOP.

Children’s Privacy

Our website is not intended to collect personal information directly from children under 13 without parental or guardian consent. If you believe a child has provided personal information through our website without appropriate consent, please contact us.

Third-Party Links

Our website may contain links to other websites or services. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before providing information.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make updates, we will revise the effective date above. Your continued use of our website after an update means you accept the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

See You Eyecare
13670 Boggy Creek Rd, Suite 100
Orlando, FL 32824
Phone: (689) 305-2623
Email